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Terms & Conditions

Shipping:

We offer a flat rate of $8.00 per order. Orders over $150.00 receive free shipping. United States Postal Service is our official carrier.

Orders placed Monday-Friday before 2:00 PM EST will be processed and shipped that day, excluding holidays. All orders placed after 2:00 PM EST will be processed and shipped the next business day. Orders placed on Friday after 2:00 PM EST will be processed and shipped on the following Monday.


In-store pickup:

during the weekday, please allow at least 24 hrs before attempting to pickup your order in store. If immediate pickup is needed, please call the shop prior to placing your order. If order is placed on Saturday, the order will not be avail for pickup until Monday after 2PM. 

Return Policy:

We hope you love your purchase. If not, feel free to bring it back to us.
Items are eligible for return if:

1. All items are un-worn, un-washed, un-altered and have the original tags still attached  (shoes must have boxes)
2. Items are received with 15 days from the original purchase date.

3. Online returns will be processed within 2-4 days of receipt. Your online account will be credited for future purchases. Credit cannot be transferred from online to in-store; or vice versa as they are different operating systems, and inventories.

Credit will be issued in the form of store credit only. If your return does not meet the above criteria, do NOT attempt to return it- thanks.
All sale items are FINAL- no exceptions.

To return an item by mail, please fill out the return portion of the form that was included with your order and include it in your box and mail it to:

Gate 28
310 North 12th Street
Murray, KY 42071

Also, we suggest that you send items back using USPS, UPS or FedEx along with a tracking number. We are not responsible for items that are lost while in-transit to us. Customer is responsible for the return shipping cost.

Once we receive your items they will be processed within 1-3 business days at which time you will be issued an online store credit for the price of the item and any applicable taxes. Items purchased online cannot be exchanged for in-store items.  Shipping charges are non-refundable.

Please note: Once an order has been placed, the order cannot be cancelled and items cannot be removed from the order. If you would like to change the size of an item, feel free to contact us via e-mail at shopgate28@yahoo.com or by phone at 270-873-2696.

 





This website (the “Website”) is owned and operated by Gate 28, LLC (hereinafter “Gate 28”), a Kentucky limited liabilty company. All content and information provided on or through the Website (hereinafter “Content”) may be used only under the following terms of service (“ToS”). If you disagree with any of the provisions of the ToS now or at any time hereafter, you are not authorized to access or use the Website and must immediately leave the Website.

  1. Grant of Rights. As a user of this Website, Gate 28 grants you the nonexclusive, nontransferable, revocable, limited license to access and use the Website and Content strictly in accordance with the ToS and Gate 28’s privacy and other policies as set forth on this Website, as may be amended from time to time without notice, all of which are specifically incorporated herein by this reference and may be collectively referred to herein as “Policies”. Gate 28 may terminate this license at any time for any reason.

  2. Limitations on Use. The Content on this Website is for your personal use and you may not copy, reproduce, republish, distribute, display, transmit, sell or otherwise use or exploit any of the Content, except with Gate 28’s prior written permission, which may be withheld in Gate 28’s sole discretion. Without limiting the generality of the foregoing, you may not (a) create derivative works from the Website or the Content, (b) use any network monitoring or discovery software to determine the Website architecture, or extract information about usage or users; or (c) use any robot, spider, other automatic device or manual process to monitor or copy the Website or the Content without Gate 28’s prior written permission, which may be withheld in Gate 28’s sole discretion. The Website is not meant for use by persons under the age of eighteen and Gate 28 will not knowingly collect any personally identifiable information (“PII”) from persons under the age of eighteen without verified parental consent.

  3. Intellectual Property Rights.

    1. Trademark Notice. Gate 28, the Gate 28 logo, and other marks used on the Website, whether or not they appear with the symbols ® or ™, are trademarks and/or servicemarks of Gate 28 and may be registered in the United States or in other jurisdictions. Gate 28’s trademarks, servicemarks and trade dress may not be used in connection with any product or service (i) that is not authorized by Gate 28 in writing prior to such use, in Gate 28’s sole discretion; (ii) in any manner that is likely to cause confusion among customers that the source of such product or service is, or is in any way associated with, Gate 28; or (iii) in any manner that disparages or discredits Gate 28. All other trademarks and/or servicemarks not owned by Gate 28 that appear on the Website are the property of their respective owners who may or may not be affiliated with, connected to or sponsored by Gate 28. The unauthorized use of any trademark and/or servicemark displayed on this Website is strictly prohibited.

    2. Copyright Notice. All Content, including without limitation, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property of Gate 28 or its Content suppliers and is subject to and protected by copyrights and other intellectual property rights of Gate 28, its affiliated companies, or licensors, as applicable. The compilation of Content on the Website is the exclusive property of Gate 28 and may not be copied for commercial use or distribution, nor modified or reposted to other sites.

    3. Acknowledgment. By using the Website, you are hereby acknowledging that the trademarks, servicemarks, trade dress and Content on the Website or otherwise belonging to Gate 28 are and shall remain, except where owned by a third party, the sole and exclusive property of Gate 28. Nothing in the ToS or on the Website shall be construed as conferring any license or right, whether by implication, estoppel or otherwise, to use any of Gate 28’s trademarks, servicemarks, trade dress or Content.

  4. Linking to the Website. You may provide a link only to the homepage of this Website, provided (a) you do not remove or obscure, by framing or otherwise, any portion of the homepage, (b) you give Gate 28 notice of such link by sending an email to gate28@yahoo.com, and (c) you discontinue providing such link to this Website if requested by Gate 28 within twenty-four (24) hours of your receipt of such request. If you wish to provide a link to a section within the Website, you should forward your request to gate28@yahoo.com and Gate 28 will notify you if permission is granted, and, if so, the terms and conditions of such permission.

  5. Registration. Users of the Website who wish to purchase goods advertised and sold on the Website will be required to register by providing certain PII (sometimes hereinafter referred to as “Registration Information”) to Gate 28, including, but not limited to, such user’s name, address, telephone number, email address and credit card information, in order to allow Gate 28 to identify and contact such users. With respect to Registration Information provided by you, you warrant, represent, acknowledge and agree that (a) it is accurate and true and you shall keep it updated in all respects so that it remains accurate and true at all times during your use hereunder; (b) Gate 28, and any successor companies thereto, may use your Registration Information and provide it to third parties for purposes of processing your orders and payments and providing notice thereof, for delivering your purchases, to let you know about additional products about which you might be interested, for customer service reasons and for such other purposes as are specifically set forth in and consistent with Gate 28’s Policies or are otherwise permissible business uses or as required by law without notice; and (c) any failure by you to maintain true and accurate Registration Information may affect the payment and delivery of the goods offered on the Website and may result in suspension or termination of your registration. The Company has put into place various physical, electronic and managerial procedures to safeguard and secure Registration Information. Please note, however, that one hundred percent security can not be guaranteed. In the event that you opt to store any Registration Information on the Website, by doing so, and by your use hereof, you hereby acknowledge and agree that Gate 28 can not assure the security and privacy of such information, and you hereby release and fully discharge Gate 28 from any liability for any claims, damages, expenses, costs or otherwise relating to same, arising under any theory of recovery, whether in tort, contract or otherwise, and fully assume all risk and responsibility associated with storing any Registration Information on the Website.

  1. Limitations on Liability. You acknowledge and agree that:

    • The Website is provided on an “as is” basis. Gate 28 makes no warranty of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose and non-infringement, which are hereby expressly disclaimed. Without limiting the generality of the foregoing, Gate 28 does not warrant or represent that (a) the Content will at all times be correct, accurate, timely, or otherwise reliable, (b) the Website and Content will be error-free, free of viruses or other harmful components, (c) errors or defects will be corrected, or (d) any purchase or other transaction conducted through the Website will be completed and fulfilled or will result in the benefits you intended to receive therefrom;

    • Gate 28 may make improvements and/or changes to the Content and/or the features and functionality of the Website at any time, but it shall be under no obligation to do so;

    • In the event that third party content appears on the Website or is accessible via links from the Website, Gate 28 shall not be responsible and assumes no liability for any mistakes, misstatements, defamation, slander, libel, omissions, falsehood, obscenity, pornography or profanity in the statements, opinions, representations or any other form of content contained in any third party content appearing on or linked (including through multiple tiers) to the Website. You understand that the information and opinions in the third party content are neither endorsed by nor reflect the belief of Gate 28. If you download any material from, provide any information to, or transact any business on a linked website, you do so solely at your risk;

    • Gate 28’s sole liability to users of the Website is limited to the delivery of merchandise purchased on the Website or a refund for same, if applicable, in accordance with Gate 28’s returns policies. In no event shall Gate 28, or its officers, directors, shareholders, employees, sub-contractors, licensees or agents be liable to you or any third party for any direct, indirect, special, incidental, consequential, punitive or exemplary damage (including, but not limited to, loss of business, profit, information, data, use, revenue or other economic advantage) arising out of or connected to (a) your reliance on or use of the Website or the Content, (b) the misuse or disclosure by any third party of any PII, (c) your failure to provide and maintain accurate PII, or (d) your access or use of a website linked (including through multiple tiers) to the Website;

    • The foregoing limitations on liability (a) shall apply regardless of the theory on which such damage is based and even if Gate 28 or anyone associated with Gate 28 has been advised or otherwise provided notice of the possibility of such damage, it being expressly understood and agreed that Gate 28 has no liability for or responsibility to mitigate such damage; and (b) are a fundamental condition of this Agreement and you would have no lawful access to the Website without such limitations;

    • Some states or other jurisdictions do not allow the exclusion of implied warranties and limitations on certain kinds of liability, and some of the above may not apply to you. In any jurisdiction or proceeding in which the foregoing limitations on liability are found not to apply, in no event shall our liability to you for any claim exceed One Hundred US Dollars (US $100), which amount is acknowledged and agreed by you to be reasonable.

  2. Force Majeure. Gate 28 shall not be in default under this ToS nor be liable for failure to observe or perform any provision hereof (1) for any reason or cause which we could not, with reasonable diligence, control or prevent, including without limitation, acts of nature, terrorism, acts of government, war, civil commotion, strikes, lock-outs, labor or industrial disputes, power shortages or power failures, inability to obtain sufficient labor, raw materials, fuel or utilities, technical problems or communication failures, or (2) due to any delays, non-deliveries, mis-deliveries or service interruptions caused by any third party.

  3. Indemnification.You hereby agree to and do hereby indemnify, save, and hold harmless Gate 28 and any of its officers, directors, shareholders, employees, subcontractors, licensees and agents, from any and all damages, liabilities, costs, expenses, claims and other losses (including reasonable attorneys’ fees, legal costs and legal expenses) arising out of or related to any claim, demand or action which is inconsistent with any of the warranties, representations, promises or covenants made by you in this Agreement or which arise out of or are related in any way to your breach of the ToS or Policies or your use of or conduct on the Website.

  4. Miscellaneous.

    • Gate 28 reserves the right to change, revise or modify at any time this ToS, the Policies or any other terms or conditions contained on the Website by posting the changed, revised or modified terms on the Website without prior notice. Therefore, please be sure to check the date of this ToS, the Policies and any other terms or conditions each time you visit to ensure that you are aware of the most current versions. By using this Website, you agree to the TofS and Policies in place at the time of your use. All such changes, revisions and modifications shall be effective immediately upon posting and your continued use on the Website shall be deemed full acceptance of all such changes. Failing your full acceptance, your sole and exclusive remedy shall be to cease using the Website.

    • If there is a conflict between any oral or written representation made by any of Gate 28’s employees, representatives, agents or vendors and any provision of this ToS, the ToS shall control without alteration or qualification, except as may be specifically modified by Gate 28 in writing. Except where specifically provided, the ToS shall control over any conflict or inconsistency with any other information provided on the Website.

    • No waiver by you or us of any provision of this Agreement or of any default under any provision shall affect our respective rights thereafter to enforce such provision or to exercise any right or remedy in the event of any other default, whether or not similar.

    • If any provision of this Agreement shall be held void, voidable, invalid or inoperative, no other provision of this Agreement shall be affected as a result thereof, and, accordingly, the remaining provisions of this Agreement shall remain in full force and effect as though such void, voidable, invalid or inoperative provision had not been contained herein.

    • This Agreement shall be governed by and shall be construed in accordance with the laws of the State of Kentucky without regard to principles of conflicts of law. Any and all actions, suits and proceedings arising out of or related to this Agreement or the subject matter hereof shall be brought only in the competent state or federal courts located in the State of Kentucky, and the parties hereby unconditionally and irrevocably consent and submit to such exclusive jurisdiction and waive any objection that they may now or hereafter have with respect thereto.

    • The section titles or headings in this Agreement are solely used for the convenience of the parties and have no legal or contractual significance.

If you have questions or suggestions regarding this ToS, please contact us by email at gate28@yahoo.com



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